Contact UsFor assistance, please email email@example.com
Emergency number: (412) 268-1732
ITS On Call Staff
Support: Dan Fassinger Infrastructure: Lou Anschuetz For a more complete on call schedule please visit the ITS Userguide Staff Page
- Jan. 24, 2017 – Phishing Attempt disguised as President Suresh
- Copier Changes 11 Jan 2017
- Holiday Support Coverage 2016-2017
Ricoh will be changing ECE copiers on Wednesday morning , 11 Jan 2017 in the following locations:
Porter Hall B Level Copier Room – PHRICOH.ANDREW.CMU.LOCAL
Hamerschlag Hall B200 Office Suite – RICOHB200.ANDREW.LOCAL.CMU.EDU
Roberts Engineering Hall 2nd Floor Copier Room – REHRICOH.ANDREW.CMU.LOCAL
The timing of the copier lease transition has not allowed for advanced testing, unfortunately. Requests for printing assistance may be delayed several days. We apologize for any inconvenience.
During copier setup, these devices will be unavailable. ITS recommends using alternate print devices. The list of printers by name, type and location is available at:
Documentation and links to printer installation utilities is available at:
The new copiers support printing documents from USB flash drive and scanning to USB flash drive.
Directions for using print from USB flash drive are available at: https://userguide.its.cit.cmu.edu/wp-content/uploads/2017/01/mp4054_print_from_usb_excerpt.pdf
Directions for scanning to a USB flash drive are available at: http://userguide.its.cit.cmu.edu/wp-content/uploads/2017/01/MP4054-ScanToUSB.pdf
Copier users requiring access to advanced features may require updated device drivers.
Ricoh’s driver installation guide is available at:
Ricoh Printer Drivers:
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